July 2024

5 examples of effective NLP in customer service

What is a chatbot? Simulating human conversation for service As different Gemini models are deployed in support of specific Google services, there's a process of targeted fine-tuning that can be used to further optimize a model for a use case. During both the training and inference phases, Gemini benefits from the use of Google's latest tensor processing unit chips, TPU v5, which are optimized custom AI...

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